Refund Policy

Space-A Terminal, operated by Aaron Moses Smith, offers a 30-day money-back guarantee on Pro subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of the order date — including a change of mind. No explanation is required.

Refunds are processed through Stripe, our payment provider. To request one:

• Open the billing portal from the Pro page to review your invoices and payment history, or
• Email us at support@starnavigation.net with the email address you paid with and we will issue the refund through Stripe for you.

Approved refunds are returned to the original payment method. This typically completes within 3–10 business days, depending on your bank or card issuer.

You can cancel a subscription at any time from the billing portal on the Pro page. Cancelling stops future renewals and your access continues until the end of the period you have already paid for. If a renewal charge catches you by surprise, contact us within 30 days of that charge and we will refund it.

Plan upgrades and downgrades take effect immediately and are pro-rated, so you only pay the difference.

Tips are voluntary support payments. If you tipped by mistake or changed your mind, contact us within 30 days and we will refund it in full.

Payments, invoices, taxes, and refunds for Space-A Terminal are handled by Stripe on our behalf; for eligible transactions Stripe acts as the seller of record and manages tax compliance and dispute handling. Billing enquiries can always be sent to support@starnavigation.net, and nothing here limits your statutory consumer rights.